Terms of Service

1. Acceptance of Terms

By accessing or using KeystoneInsights.io services, including our website, text notification service, and any other services offered by KeystoneInsights.io (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

KeystoneInsights.io provides review analysis, benchmarking reports, and review growth services for local service businesses. Our text notification service provides updates about your online reputation and review performance.

3. User Accounts

To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Text Notification Service

By signing up for our text notification service, you agree to receive text messages from KeystoneInsights.io at the phone number you provide. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message or by contacting us directly.

5. User Content

You retain ownership of any content you submit to our Services. By submitting content, you grant KeystoneInsights.io a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing our Services.

6. Prohibited Conduct

You agree not to:

• Use our Services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Impersonate any person or entity
• Collect user information without consent
• Use our Services to transmit harmful code or content

7. Payment Terms

Certain Services may require payment. By subscribing to a paid Service, you agree to pay all fees in accordance with the pricing and payment terms presented to you. All payments are non-refundable unless otherwise specified.

8. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by KeystoneInsights.io and are protected by copyright, trademark, and other intellectual property laws.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL KEYSTONEINSIGHTS.IO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

11. Indemnification

You agree to indemnify and hold harmless KeystoneInsights.io and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our Services or your violation of these Terms.

12. Termination

We reserve the right to terminate or suspend your access to our Services at any time, without notice, for any reason, including if we believe you have violated these Terms.

13. Changes to Terms

We may modify these Terms at any time. The updated Terms will be posted on our website, and your continued use of our Services after such changes constitutes your acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at contact@keystoneinsights.io.